Carrier Link Degradation May be Impacting Phone Calls


An upstream carrier network issue was determined to be the cause of intermittent RTP session flow impacting voice servers on 2023-09-08 15:09. We have been advised the issue is resolved.

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Patrick Soh

Call degradation appears to have stabilized. Technicians are monitoring until cause of fault is identified.

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We have identified a potential upstream carrier issue that may impact receiving phone calls.

We are still investigating the issue.

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Began at:

Affected components
  • VOIP Phones and SIP Trunks