Upstream carrier appears to have rectified the issue and services are operating as normal.

Any customers with connectivity issues should contact our support department.

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Outages have been identified to various Telstra endpoints, Telstra exchanges and some NBN POPS across parts of Western Australia.

Third party carrier networks have confirmed they are also witnessing at least one network edge device that is unresponsive and/or isolated and technicians are presently investigating.

We will provide updates as received.

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Patrick Soh
Began at:

Affected components
  • Internet and Connectivity
    • NBN Internet Services
    • Mobile Data Services
    • Internet Transit Services